Privacy Policy
How we collect, use, and protect your personal information when you donate or use our platform.
Last updated: 19 May 2026
Vtree Foundation (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we handle information when you visit our website, register as a donor, contribute to campaigns, donate to our General Fund, or set up recurring donations.
1. Information we collect
We may collect the following types of information:
- Identity and contact details: name, mobile number, email address, and postal address when you register or donate.
- Donation information: amount, payment mode, transaction reference, campaign or fund selected, and donation receipts.
- Recurring donation settings: amount, frequency, and scheduled deduction date and time you choose.
- Account data: login credentials (stored in encrypted form), verification status, and donation history in your donor portal.
- Technical data: IP address, browser type, device information, and cookies used for security and basic site functionality.
2. How we use your information
We use your information to:
- Process one-time and recurring donations to the General Fund and verified campaigns.
- Issue donation receipts and comply with applicable tax and regulatory requirements (including 80G where applicable).
- Communicate with you about your donations, payment confirmations, and recurring deduction schedules.
- Maintain donor accounts and provide access to your donation history and receipts.
- Improve our website, prevent fraud, and ensure the security of our platform.
- Share aggregated, non-identifiable statistics for reporting and transparency purposes.
3. Recurring donations
When you activate recurring amount deduction for the General Fund, we store your chosen amount, start date, time, and frequency. Deductions are processed automatically on the schedule you select until you cancel the recurring plan from your donor account or contact us. You may cancel active recurring donations at any time before the next scheduled deduction.
4. Legal basis and consent
By using our website and submitting a donation or registration form, you consent to the collection and use of your information as described in this policy. Where required by law, we rely on your consent, contractual necessity, or legitimate interests in operating a charitable fundraising platform.
5. Sharing of information
We do not sell your personal data. We may share information only with:
- Payment service providers and banks to process donations.
- Auditors, legal advisors, or regulators when required by law.
- Technology partners who host or support our systems, under strict confidentiality obligations.
6. Data retention
We retain donation and donor records for as long as necessary to fulfil legal, accounting, and audit obligations, and to maintain accurate donation histories. Recurring donation records are retained while your plan is active and for a reasonable period thereafter.
7. Security
We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and keep your login details confidential.
8. Your rights
Subject to applicable law, you may have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data where legally permitted.
- Withdraw consent for marketing communications.
- Cancel recurring donations through your account or by contacting us.
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.
9. Cookies
Our site uses session cookies to keep you signed in and protect forms against cross-site request forgery. You can disable cookies in your browser settings, but some features may not work correctly.
10. Children’s privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from minors without appropriate parental or guardian consent.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of our website after changes constitutes acceptance of the revised policy.
12. Contact us
For privacy-related questions or requests, contact:
Vtree Foundation
Email: info@vtreefoundation.org
Phone: +91 6374746391
Address: NO28A SS TOWERS, VASANTH NAGAR, Hosur, KRISHNAGIRI, Tamil Nadu, INDIA - 635109